Case Study | Riddle’s Jewelry - Marketing 360®

Riddle’s Jewelry

A renowned jewelry retailer with both eCommerce and physical locations, has been partnering with Marketing 360 for over 7 years and 8 months. Under the guidance of Josh Holsworth... read case study

Industry: Retail Store / Ecommerce

Riddle’s Jewelry set out to amplify their online presence and drive robust growth across digital and in-store channels.

Riddle's Jewelry | Marketing 360 Case Study

About the Business

Riddle's Jewelry, a renowned jewelry retailer with both eCommerce and physical locations, has been partnering with Marketing 360 for over 7 years and 8 months. Under the guidance of Josh Holsworth, they set out to amplify their online presence and drive robust growth across digital and in-store channels.

Challenge & Objectives

Riddle's Jewelry came to us with clear goals:

Boost Online Visibility: Leverage Google Ads and SEO to drive quality traffic and conversions.

Integrate Digital & Traditional Marketing: Combine digital strategies with traditional marketing to enhance both online and in-store sales.

Data-Driven Growth: Use precise targeting and compelling ad copy to increase revenue, expand their customer base, and build a strong email list and repeat business.

Overcome Technical & Budget Hurdles: Manage challenges related to their eCommerce platform and balance traditional budget allocations with digital investments.

Strategy & Execution

Our comprehensive approach integrated multiple channels and tactics:

• Holistic Digital Advertising:

  • Utilizing Meta, Google PPC, and Performance campaigns, along with OTT (digital TV commercials), digital highway billboards, and Spotify ads, we ensured a multi-touch presence.
  • We consistently crafted and optimized ad copy for Facebook, Instagram, and Google, aligning every message with their unique brand identity and target audience.

• SEO & Data Optimization:

  • Our focused SEO efforts have driven improved keyword rankings and organic traffic, contributing to record revenue growth over the past four years.
  • With a strategic emphasis on data, we integrated store data into our digital targeting, ensuring every ad hit the mark.

• Overcoming Technical Hurdles:

  • Operating on an eCommerce platform with limited internal developer support meant we built our own processes to streamline communication with their overseas dev team, ensuring seamless campaign execution.

• Scalable Investment:

  • Their monthly marketing budget has grown from $12,746 to $58,643, fueling expansive campaigns that have driven impressive results.

Results & Impact

The impact has been extraordinary:

Massive Reach

In 2024 alone, we achieved 55 million impressions and 800,000 clicks across campaigns, culminating in 81,400 conversions.

Record Growth

Over the past four years, revenue has reached record levels, enabling Riddle's Jewelry to add 1–2 new locations annually since 2020.

Enhanced Digital Footprint

• Growth spans all aspects—from keyword rankings and conversion rates to social following, email lists, and repeat business—demonstrating a comprehensive success story.

What Sets Us Apart

Riddle's Jewelry values our true partnership:

Flexibility & Collaboration: We act as a devil’s advocate to their ideas while offering creative, data-driven solutions.

Comprehensive Support: Beyond ads and SEO, we assist with tracking, testing, event marketing, and more.

Responsive Communication: Our quick turnaround and personalized updates ensure Josh is always in the loop, turning Marketing 360 into an extension of their team.

Tailored Creative Assets: Our custom ad copy, social posts, infographics, and even influencer videos consistently reflect their brand and drive targeted engagement.

For a deeper dive into our yearly performance, check out our Year End Recap Deck.

What the Business Has to Say

Josh Holsworth sums it up:

"Our growth isn’t just about the numbers—it’s about the partnership. Marketing 360’s relentless drive, innovative ideas, and ability to adapt have transformed our digital strategy. They’re not just our marketing team; they’re a true extension of our business. You all understand our business, our needs, you are our team"

Final Takeaway

• Riddle's Jewelry’s journey is a powerful testament to the impact of a holistic, data-driven marketing strategy. By seamlessly blending digital and traditional channels, overcoming technical challenges, and maintaining an unwavering commitment to partnership, we’ve helped them shine brighter than ever in a competitive marketplace.